Job Description
Description: Organizational Change Management (OCM) is a core component of TCS' Global Consulting Practice practice. We work on multi-functional teams to support clients who are implementing large-scale transformations-some enabled by technology and others driven by business objectives such as mergers or growth agendas. Grounded in a solid foundation of success, our approach is continuously evolving to support a rapidly changing business environment that increasingly relies on and embraces cloud/digital solutions. We help our clients align their organizations and lead their workforces into their cloud/digital future.
Technical Change Management and Digital Tools Consultant Responsibilities:
• Learn, embrace, and follow the TCS Digital Change 4.0 method approach and tools.
• Design, develop, and implement digital tools to facilitate organizational and program management.
• Utilize deep technical skills to create and configure digital dashboards, data visualization, and analytics tools for OCM initiatives.
• Develop OCM-related templates and tools for use by practitioners, enhancing engagement and effectiveness.
• Teach and support OCM practitioners in the use of digital tools, ensuring they can leverage these tools to increase their impact.
• Maintain awareness of emerging digital tools, integrating new technologies into the OCM toolkit as appropriate.
• Engage with clients at the beginning of transformation programs to set up and launch digital tools tailored to their specific needs; provide ongoing technical support.
• Manage OCM components (e.g., micro-learning, digital communications) to build client and team member capabilities.
• Work confidently and deliver successfully in a dynamic environment of both external and internal change.
• Instill confidence and build strong relationships with clients and internal teams.
• Contribute to an outstanding track record and increase TCS' footprint at new and existing clients through delivery excellence.
Qualifications
Minimum Requirements
• Extensive experience in Big 4 or leading consultancies.
• Proven success in implementing core change management capabilities.
• Expertise in data visualization and analytics tools (e.g., Power BI, Tableau).
• Proficiency in content creation and channel development for communication, interactive stakeholder engagement, and learning/training.
• Strong background in software design, development, and configuration related to OCM digital tools.
• Demonstrated ability to build relationships with clients at all levels.
Preferred Skills:
• Experience and passion for leading technologies (Cloud, S/4 HANA, Salesforce, AWS, Oracle).
• Great enthusiasm for OCM-related digital innovation and the use of advanced digital tools and techniques.
• Passion for evolving OCM to enable the changing world in which we live and work.
• Agile delivery and leadership experience.
• Commitment to diversity, equity, and inclusion (DE&I) in both internal and client interactions.
Leadership and Innovation
• We seek candidates who are committed to agility and innovation, possess a deep technical skill set for creating and using digital tools, and share their commitment to DE&I in how they work internally and with clients.
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