Job Description
Job Description
Job Description
About Us:
Cufiya is a brand new coffee shop soon to fully open in San Diego.& Cufiya is more than a coffee shop — we're a community space rooted in culture, connection, and craft. Located in the heart of San Diego, we serve high-quality coffee, tea, and fresh bites in an environment that uplifts and inspires. We’re seeking a driven and passionate Coffee Shop Manager to help lead our team and grow with us.
Overview:
The Manager at Cufiya plays a key leadership role in overseeing daily operations, ensuring high-quality customer service, and fostering a welcoming and inclusive environment for both staff and guests. This position is responsible for team management, scheduling, inventory control, and contributing to the overall growth and vision of the shop.
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Key Responsibilities:
- Oversee daily operations of the coffee shop, ensuring a smooth, clean, and customer-friendly environment
- Manage and train staff, create schedules, and foster a positive team culture
- Monitor inventory and coordinate with vendors for timely ordering
- Ensure high standards of customer service and product quality
- Track sales, expenses, and support efforts to increase profitability
- Maintain health and safety compliance at all times
- Assist with marketing initiatives and community engagement efforts
- Open and/or close the shop depending on schedule
- Prepare and serve a variety of beverages, such as coffee, tea, and specialty drinks
- Interact with customers to take orders and provide recommendations
- Operate coffee-making equipment and maintain cleanliness and hygiene standards
- Handle cash and card transactions accurately
- Ensure the presentation and quality of beverages meet the established standards
- Restock and organize inventory, including coffee beans, syrups, and other supplies
- Adhere to all food safety and sanitation regulations
- Manage customer inquiries and resolve any complaints or issues
- Collaborate with team members to maintain a smooth workflow
- Follow company policies and procedures at all times
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Required Qualifications:
- Prior experience managing or supervising in a café, restaurant, or retail setting
- Strong leadership, communication, and organizational skills
- Ability to multitask in a fast-paced environment
- Must have or willing to obtain food handling permit
- Passion for coffee and hospitality
- Tech-savvy and comfortable using POS systems and basic inventory tracking tools
- Must be authorized to work in the U.S.
- High school diploma or equivalent
- Knowledge of different coffee brewing techniques
- Ability to work in a fast-paced environment
- Strong communication and interpersonal skills
- Attention to detail and accuracy in order taking and preparation
- Ability to handle cash transactions and use POS systems
- Basic understanding of food safety and hygiene practices
- Flexibility to work various shifts, including weekends and holidays
- Team player with a positive and friendly attitude
Job Tags
Shift work,