Are you a natural communicator who loves solving problems and making people feel heard? We're looking for a Customer Service Representative who thrives in a fast-paced environment and enjoys helping homeowners find the right solutions — with a smile.This isn’t your typical call center role. You’ll be at the heart of the action, supporting customers with home service needs, coordinating with contractors, and ensuring every interaction ends with confidence and care. Your Day-to-Day Will IncludeAnswering Calls with Confidence: Be the first friendly voice customers hear when they need plumbing or home service help.Finding Solutions Fast: Use internal software to quickly locate customer addresses and connect them with the nearest available service professional.Following Through: Upload photos, track progress, and ensure job information is accurately updated in the system.Keeping It Seamless: Guide each customer through the entire service journey — from the first call to final follow-up.Staying in Sync: Maintain open communication with contractors and customers, ensuring clarity, professionalism, and peace of mind.Experience required Basic Computer Skills – Comfortable using software and typing while on calls.A Friendly, Professional Attitude – You love talking to people and finding ways to help.Multitasking Abilities – You can juggle calls, screens, and scheduling without dropping the ball.Attention to Detail – You catch the little things that make a big difference.A Bonus Skillset – Experience or interest in maintenance or mechanical services is great, but not required!By applying for this job, you agree to receive calls, AI-generated calls, text messages, or emails from CornerStone and its affiliates, and contracted partners. Frequency varies for text messages. Message and data rates may apply. Carriers are not liable for delayed or undelivered messages. You can reply STOP to cancel and HELP for help. You can access our privacy policy at: #Southlake123151449