Job Description

Job Description

Job Description

Our office is quickly growing and we need someone who we can train to fit in our office team! Our Customer Service Representative / Receptionist needs to exceed customer service standards for current clients while also assisting prospects as they call in .

We offer Home - Auto - Life - Commercial sales with strong training support.

Opportunities for promotion/advancement into a well paying career available depending on effort, as well as additional sales commissions and bonuses averaging over $500/mo. once licensed.

Paid Time Off (PTO)

Flexible Schedule

Hands on Training

Career Growth Opportunities

Tuition Reimbursement

CSR will focus on high level customer service which includes cross selling opportunities. Ideally looking for someone with a great attitude, willing to learn everything the industry has to offer!

• Answer incoming phone calls on the first ring.
• Return all phone messages promptly.
• Attend to walk-in customers as needed.
• Responds to all inquiries within specified timeframe.
• Maintain outbound call volume as necessary.
• Schedule appointments for sales staff to meet prospective customers.
• Provide exceptional customer service including commission generating cross sell solutions.

No prior experience is necessary.

Apply for the position today by submitting the form and completing the assessment.

• Confident self-starter who works well independently.
• Possess an upbeat, positive and enthusiastic attitude.
• Must have the ability to multi-task.
• Great customer service skills.
• Strong work ethic within team structure.
• Excellent communication skills.
• Bilingual ability a plus++.

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