Job Description

time left to apply End Date: May 26, 2025 (18 days left to apply)

job requisition id R0012210

About DUAL North America

At DUAL North America, our core values dictate how we live and work. We are a group with independence and people at its heart and we are a home for talent with a unique culture: the biggest small company in the world.

The focus on being a People First business has always been at the very heart of the Group; Our vision was to create an independent business with a unique culture and one that would survive and thrive as a business controlled by the people working for it. And finding the most talented and entrepreneurial people to join the Group has been and will continue to be key.

Position: QA Tester

Location: Dallas, TX (Hybrid)

Reports to: QA Director in IT division

Travel: 0-10%

Role overview

DUAL North America, Inc. is seeking a QA Tester to join the team. The Software Tester is a collaborative position involving the testing and implementation of corporate software application changes. A strong testing acumen coupled with professional communication skills is required. Experience in software systems testing, preferably in the Property and Casualty Insurance industry, is essential. Prior experience with the software development and implementation life cycle will be necessary to develop test plans, test software changes, and resolve issues.

Role responsibilities

1. Review business requirements and develop functional test plans for quality assurance and user acceptance testing


2. Execute test plans and ensure the system application meets all acceptance criteria


3. Collaborate with the Product Owner, software development team, and QA Manager to understand requirements and assist with issue resolution


4. Work in an agile environment for the full software development life cycle


5. Understand change requirements and acceptance criteria, providing feedback for clarification


6. Assist with issue tracking and resolution until fully resolved


7. Support software release activities and troubleshoot reported issues

Key requirements

• Bachelors degree in Information Technology or related field


• Two+ years of software testing experience


• Experience with manual and/or automated testing tools


• Understanding of Agile methodology preferred


• Strong communication and interpersonal skills


• Experience in the Property and Casualty Insurance industry preferred


• Proficiency in Microsoft Office tools


• Comfort with diverse technologies


• Detail-oriented with ability to manage multiple tasks


• Availability to work outside standard hours occasionally


• Ability to work in a hybrid environment


• Authorized to work in the US

What we offer

We offer a rewarding career with benefits including medical, dental, vision, wellbeing programs, competitive salary, unlimited PTO, 401k with match, paid volunteer days, and more. We foster an environment that encourages new ideas and values those who want to make a difference in the workplace, industry, and community.

EEO Statement

We value diversity and are committed to equal employment opportunities, ensuring a fair and respectful workplace for all, including those with disabilities.

About DUAL NA

DUAL North America is a leading US underwriting organization, part of an international insurance group operating in 45 countries, offering various insurance products and continuing to grow since 2013, with over 600 employees across 14 US offices. We are dedicated to sustainability and balanced growth.

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