Job Description
The Surgery Scheduler is responsible for scheduling surgeries for the assigned physician(s). Responsibilities include coordinating surgical procedures with multiple hospitals and surgery centers, scheduling and obtaining pre-operative testing, writing and communicating surgery orders and collecting necessary documentation for surgeries. The employee works closely with patients, physicians and surgery locations to provide accurate, timely and responsive paperwork.
** Coordinate and schedule surgeries, follow-up appointments as designated by the physician(s).
**Interact with patients, physicians and other staff from both within the Center for Orthopaedics and outside facilities providing accurate, timely and responsive information.
**Coordinate processes and routes all paperwork as required to meet physician and facility requirements.
**Ensures efficient telephone communication.
**Documents work processes as required.
**Complete pre-operative visit and paperwork with the patients.
**Ensure appropriate documentation and consents are received and sent to hospital/surgery center.
**Follow all written protocols and procedures.
**Demonstrate courtesy towards patients and their families.
**Must be able to recognize and respond appropriately to urgent / emergent situations.
**Establish and maintain effective working relationships with physicians, staff and management.
**Book surgeries based on physician volume maintaining appropriate standard turn around times.
**Identify scheduling barriers and implement solutions to improve scheduling results based on predetermined goals.
**Follow established surgery center/hospital precautions and procedures in the performance of all job duties to ensure a safe work environment.
**Follow up with the patients after the procedures to ensure appropriate healing per protocol.