Job Description

Join to apply for the Unified Communications Engineer role at SAIC 4 days ago Be among the first 25 applicants Join to apply for the Unified Communications Engineer role at SAIC Minimum Clearance Required None Job ID 2505029 Location WASHINGTON, DC, US Date Posted 2025-04-24 Category Information Technology Subcategory Network Engineer Schedule Full-time Shift Day Job Travel No Minimum Clearance Required None Clearance Level Must Be Able to Obtain Public Trust Potential for Remote Work Yes Description SAIC is seeking a highly skilled Unified Communications Engineer to design, deploy, and manage our advanced communication systems. The ideal candidate will bring over 8 years of technical expertise, leadership experience, and a results-driven mindset to ensure seamless communication solutions that meet our business goals. Key Responsibilities Design and implement scalable VoIP solutions, ensuring seamless voice and video communication. Manage and maintain Cisco Unified Communications systems (CUCM, Unity Connection, Contact Center, etc.). Perform troubleshooting, routine maintenance, and QoS optimization for communication systems. Collaborate with cross-functional teams to integrate VoIP systems with data networks. Develop automation scripts to enhance efficiency and reduce manual tasks. Conduct regular system health checks and monitor network performance. Maintain Unified Communication architecture diagrams and detailed system documentation. Provide technical support, manage special projects, and streamline processes to improve system efficiency. Qualifications Required Experience 8 years of experience in Unified Communications, VoIP, and telecommunication systems. Proficiency in tools like PowerShell, ServiceNow, and SharePoint. Strong understanding of Cisco Unified Communication technologies including Cisco Call Manager (CUCM), Cisco Unity, Cisco Contact Center Express (UCCX), Cisco UCS, and Cisco Comstice. Experience with Calabrio, Stonefax, Microsoft InGenius, and Nuance is a plus. Understanding of networking protocols (SIP, WAN, TCP/IP, MPLS, etc.). Strong leadership, research, and project management skills with a proven ability to deliver complex solutions. Education Bachelor’s degree in computer science, Information Technology, or a related field. Equivalent experience may be considered. Certifications (Preferred) Cisco Certifications (CCNA, CCNP, CUCM, etc.) and CompTIA Security+ certification. Any relevant Unified Communications certifications. Microsoft Azure certifications. Additional Information This position requires on-call support for telephony systems and infrastructure. The candidate must be able to work independently and as part of a team to meet organizational objectives. Requires 3 days at customer site in Washington, DC. Target salary range $80,001 - $120,000. The estimate displayed represents the typical salary range for this position based on experience and other factors. SAIC accepts applications on an ongoing basis and there is no deadline. Covid Policy SAIC does not require COVID-19 vaccinations or boosters. Customer site vaccination requirements must be followed when work is performed at a customer site. Seniority level Seniority level Mid-Senior level Employment type Employment type Full-time Job function Job function Engineering and Information Technology Industries Computer Hardware Manufacturing, Defense and Space Manufacturing, and IT Services and IT Consulting Referrals increase your chances of interviewing at SAIC by 2x Get notified about new Telecommunications Engineer jobs in Washington, DC . RF Engineer - Electrical Engineer, Satellite Communications Unified Communications Engineer III-Hybrid Low Voltage Installation Technician - Columbia, MD Solutions Engineer – Radio Frequency Geolocation (RFGL) Telecommunications Specialist - Field Engineer Indian Head, MD $100,000.00-$165,000.00 1 week ago Washington, DC $100,000.00-$165,000.00 2 weeks ago Fort Meade, MD $91,611.00-$145,000.00 2 weeks ago RF/Wireless/Satellite Communications Engineer Columbia, MD $70,000.00-$100,000.00 2 weeks ago Arlington, VA $100,000.00-$165,000.00 1 week ago Washington DC-Baltimore Area $80,000.00-$100,000.00 1 week ago RF and Network Analysis Engineer, Regulatory (Starlink) Washington, DC $120,000.00-$170,000.00 2 weeks ago Radio Frequency Identification (RFID) Engineer Laurel, MD $90,000.00-$230,000.00 2 weeks ago 2025 Graduate – Signal Processing/Communications Theory Engineer Laurel, MD $85,000.00-$160,000.00 2 months ago Senior Unified Communications Engineer (Avaya exp req.) Telecommunications Specialist - Field Engineer Senior Unified Communications (UC) Engineer Washington, DC $190,000.00-$200,000.00 3 weeks ago Camp Springs, MD $100,000.00-$117,000.00 19 hours ago Telecommunications Network Engineer Senior We’re unlocking community knowledge in a new way. Experts add insights directly into each article, started with the help of AI. #J-18808-Ljbffr SAIC

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